Diploma Technology in Ground Operations Services 

  • Status Program : MQA/PA11379
  • Duration : 7 semester ( 2 years ) + 6 months of On Job Training ( OJT ) 
  • Qualification : SPM with 3 Credit in any subject. Pass BM , ENGLISH , MATHS , SCIENCE / TECHNICAL SUBJECT
  • Study Level : Diploma 
  • Intake : September & March

Course Description

The aim of this course is to produce more skillful workers in ground operations sector throughout the airport worldwide. Ground operations is the biggest department in airport which involve all aspects of aircraft handling at airports as well as aircraft movement around the aerodrome, except on active runways.

 This course will take place for 2.5 years at our college. During this period of time, our students will learn all the related subjects regarding ground operations such as Dangerous Goods, Aircraft Load Planning, Customer Services, Ramp Baggage and Cargo Handling, Ramp Safety and many more.

 Plus, they also will learn on how to create efficiency on the ground through management and operational courses such as Ramp Operations Resources Control, Ramp Audit and Documentation, Ramp Stakeholder Relationship, Ramp Quality and Risk Control.

 Our syllabus and subjects are up to the industry requirements as we followed the procedures setup by International Air Transportation Association (IATA). We also have training agreement with the biggest ground operations company in Malaysia which is Pos Aviation Sdn. Bhd. With their supporting us, this will give us more benefits and also increases the quality of our graduates.

 With the knowledge they obtain from us we hope that they will fulfill many positions related to ground operations such as Passenger service officer, Ramp Service Agents, Cargo Agents, Baggage Handler, Load Master, Load Planner, Flight Dispatcher, and Airline Representative.

Entry Requirements

Pass in SPM / SVM with at least three (3) credits in any subject and pass within the subject

  1. Bahasa Melayu (Warganegara Malaysia)
  2. Mathematics
  3. Science or Technical subject
  4. English

 

Duration of Study

 

Full time

Part time

Long Semester

Short Semester

Long Semester

Short Semester

Number of weeks

14

9

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Number of semester

5

              2

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Number of years

2 years and 6 months

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-NIL-

 

Job Scope

  1. Passenger Service Officer
  2. Ramp Service Agents
  3. Cargo Agents
  4. Equipment Operator (Passenger Boarding Bridge, Joint Container Pallet Loader, etc.)
  5. Load Master
  6. Load Planner
  7. Flight Dispatcher
  8. Airline Representative
  9. Aircraft Catering Officer

    YEAR :

    1

    SEMESTER :

    1

     

     

     

     

     

     

     

     

    NO.

    COURSE CODE

    COURSE NAME

    CREDIT

    VALUE

    MQA HOURS

    NAME OF LECTURER

    1

    MPU 2163

    Pengajian Malaysia 2

    3

     

    Mdm. Sofia

    2

    WMT 5022

    Mathematics Technology 1

    2

     

    Mdm. Kamariah

    3

    WST  5032

    Science Technology 1

    2

     

    Miss Azreen

    4

    PKD 5013

    Physics in Aviation

    3

     

    Mr. Faris

    5

    PKD 5023

    Aircraft Loading System

    3

     

    Mr. Imaan

    6

    PKD 5043

    Airport Management

    3

     

    Mr. Afiq

    SEMESTER CREDIT

    16

     

     

     

     

     

    YEAR :

    1

    SEMESTER :

    2 (SHORT)

     

     

     

     

     

     

     

     

    NO.

    COURSE CODE

    COURSE NAME

    CREDIT

    VALUE

    MQA HOURS

    NAME  OF LECTURER

    1

    MPU 2313

    Amalan Islam di Malaysia

    3

     

    Mr. Anas

    MPU 2323

    Religious Practice in Malaysia

    Mr. Anas

    2

    WEC 8014

    Aviation English

    3

     

    Miss Shamin

    3

    MPU 2472

    Sport Management

    2

     

    Mdm. Nuraisah

    SEMESTER CREDIT

    8

     

     

     

    YEAR :

    1

    SEMESTER :

    3

     

     

     

     

     

     

     

     

    NO.

    COURSE CODE

    COURSE NAME

    CREDIT

    VALUE

    MQA HOURS

    NAME OF

    LECTURER

    1

    WEC 8013

    English for Communication

    3

     

    Miss Shamin

    2

    WMT 6022

    Mathematics Technology 2

    3

     

    Mdm. Kamariah

    3

    WST 6022

    Science Technology 2

    3

     

    Miss Azreen

    4

    PKD 6052

    Introduction to Air Legislation

    2

     

    Mdm. Intan

    5

    PKD 6013

    Customer Services in Ground Operation

    3

     

    Mr. Imaan

    6

    PKD 6023

    Ramp Safety and Security Enforcement

    3

     

    Mr. Faris

    SEMESTER CREDIT

    17

     

     

     

     

     

    YEAR :

     

    2

     

    SEMESTER :

     

    4

     

     

     

     

     

     

     

     

    NO.

    COURSE CODE

    COURSE NAME

    CREDIT

    VALUE

    MQA HOURS

    NAME OF LECTURER

    1

    PKD 6044

    Dangerous Goods Regulations

    4

     

    Mr. Faris

    2

    PKD 6013

    Ramp Baggage and Cargo Handling Coordination

    3

     

    Mr. Imaan

    3

    PKD 7013

    Ramp Audit and Documentation Coordination

    3

     

    Miss Siti Khatijah

    4

    PKD 7023

    Ramp Ground Support Equipment (GSE) Movement Coordination

    3

     

    Mr. Imaan

    5

    PKD 7033

    Aircraft Load Planning

    3

     

    Mr. Imaan

    6

    WBA 7032

    Bahasa Arab

    2

     

    Mr. Anas

    SEMESTER CREDIT

    18

     

     

     

     

    YEAR :

    2

    SEMESTER :

    5 (SHORT)

     

     

     

     

     

     

     

     

    NO.

    COURSE CODE

    COURSE NAME

    CREDIT

    VALUE

    MQA HOURS

    NAME OF LECTURER

    1

    WPP 6043

    Principle of Management

    3

     

    Mdm. Kamariah

    2

    PKD 7042

    Final Year Project 1

    2

     

    Mr. Afiq

    3

    MPU 2222

    Introduction to Entrepreneurship

    2

     

    Mdm. Amira

    SEMESTER CREDIT

    7

     

     

     

     

     

    YEAR :

    2

    SEMESTER :

    6

     

     

     

     

     

     

     

     

    NO.

    COURSE CODE

    COURSE NAME

    CREDIT

    VALUE

    MQA HOURS

    NAME OF LECTURER

    1

    PKD 5033

    Human Factors

    3

     

    Mdm. Intan

    2

    PKD 8013

    Ramp Quality and Risk Control

    3

     

    Mr. Imaan

    3

    PKD 8023

    Ramp Services Industry Stakeholder Relationship

    3

     

    Miss Siti Khatijah

    4

    PKD 8033

    Ramp Operations Resources Control

    3

     

    Miss Siti Khatijah

    5

    PKD 8044

    Final Year Project 2

    4

     

    Mdm. Norvilla

    SEMESTER CREDIT

    16

     

     

     

     

     

     

     

     

     

     

    YEAR :

    3

    SEMESTER :

    7

     

     

     

     

     

     

    NO.

    COURSE CODE

    COURSE NAME

    CREDIT

    VALUE

    COURSE

    CATEGORY

    1

    OJT 80110

    Industrial Training

    8

    CORE

    SEMESTER CREDIT

    8

     

     

     

     

     

    TOTAL CREDIT TO GRADUATE

    90

     

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