Global Aviation Industry Soars Post-Pandemic, But Faces Manpower Shortage

Global Aviation Industry Soars Post Pandemic, But Faces Manpower Shortage
Global Aviation Industry Soars Post Pandemic, But Faces Manpower Shortage

As the world moves past the shadow of the COVID-19 pandemic, the global aviation industry has experienced a strong resurgence in passenger traffic. While this seems like good news, Hj Abd Malek Packeer, the CEO of ADMAL Aviation College, notes that despite the increase in flight frequency, a significant challenge persists—airlines are facing a manpower shortage. However, this also means a high demand for new talent to fill roles such as pilots, aircraft maintenance engineers, flight attendants, and ground staff.

“Airlines are struggling with a manpower shortage, which is good news for aviation schools. Many airlines are inquiring about our students,” says Abd Malek.

ADMAL Aviation College, located in Bandar Baru Salak Tinggi, Sepang, is approximately a 10-minute drive from Kuala Lumpur International Airport. The college offers education and training in aircraft maintenance engineering, mainly focusing on cultivating young talents with specialized knowledge and skills in this field. It is one of the few institutions offering a four-year licensing course for students.

Xu Tingxiu, a 21-year-old student at ADMAL Aviation College, is one of the few female students in the college, and one of the even fewer who are of Chinese descent. 

According to the Malaysian Civil Aviation Authority’s regulations, aircraft maintenance engineers must be licensed. The common types of licenses are B1.1 (aircraft engines, particularly turbine engines) and B2 (avionics), and Xu has chosen to specialize in the latter.

Why didn’t she choose the more well-known professions of pilot or flight attendant? Xu explains that she has been interested in physics and mechanical engineering since childhood. Therefore, after graduating from high school, she became even more determined to pursue a career as an aircraft maintenance engineer.

“I chose to pursue a B2 license because I enjoy problem-solving,” she says. The work and responsibility of an aircraft maintenance engineer are to ensure that the aircraft is in good condition and safe to fly. During the inspection of the aircraft, engineers must troubleshoot any issues, gradually working toward a solution. Xu compares the process to solving math problems, a challenge she relishes.

Xu further explains that the profession is similar to being a car mechanic. When an aircraft reaches a certain number of flight hours, like cars, it needs to undergo maintenance. Additionally, aircraft maintenance work is a race against time. For aircraft with brief layovers, engineers must quickly inspect them within a limited timeframe to avoid delays in departure.

“When an aircraft lands on the tarmac before it heads to the next destination, engineers will check the logbook. Pilots record issues such as malfunctioning lights or strange noises in the logbook.”

Two Years of Industry Internship

ADMAL offers licensing applications as part of its course. To become a pilot or aircraft maintenance engineer, one must have a license issued by the Civil Aviation Authority of Malaysia (CAAM). ADMAL is not only certified by CAAM but is also recognized as a college by the Ministry of Education, making it a specialized training institution for aircraft maintenance engineers. This is why Xu chose ADMAL.

“Some aviation schools only offer degrees, so after graduating, you still have to obtain the license separately,” she explains.

Students enrolled in the aircraft maintenance engineering course at ADMAL spend the first two years attending classes at the college. They are then assigned to a two-year industry internship called “OJT” (on-job training). Xu explains that during the first two years at the college, students must master about ten courses, ranging from basic subjects like math, physics, and electronics to aviation systems. “As for OJT, we undergo four rotations, spending six months at each airline before moving on to the next.”

Physical Fitness Is Key

While the job of an aircraft maintenance engineer may seem “cool,” it also requires enduring noisy work environments, sometimes working in open-air tarmacs under harsh weather conditions and facing immense pressure. Therefore, maintaining good physical and mental health is crucial. Additionally, the different colored signal lights used in the profession to indicate the status of aircraft systems mean that those with specific physical conditions, such as color blindness, may not be suited for this career.

Soon, Xu will begin her internship, and she is most excited about working on operational aircraft. “When you see an aircraft carrying hundreds of passengers land, I feel very excited to be able to work on such a massive machine.”

Global Aviation Industry Soars Post Pandemic, But Faces Manpower Shortage 2

Breaking the Stereotype of the "Difficult" Aviation Industry

In addition to offering maintenance engineering training, ADMAL Aviation College also provides diploma courses in ground operations and aviation business management. Ground operations include handling baggage, operating the aerobridge, and refueling aircraft.

Furthermore, ADMAL Aviation College continues to offer its “Second Chance Program,” which aims to help individuals who may not have excelled academically but are eager to work in the aviation industry. Abd Malek acknowledges that the aviation industry is unfamiliar to many. “When airlines are looking for aerobridge drivers, people hesitate to apply because they don’t understand what it entails. But actually, as long as you know how to drive and have a license, you can apply.”

It’s not just aerobridge drivers; positions like checking boarding passes also require manpower. Therefore, when airlines face a manpower shortage, they often turn to ADMAL for help. Once the college secures sponsorship funds, it recruits students and offers two to three months of training.

“The aviation industry doesn’t have time to train every individual, so we provide training to equip applicants with the necessary knowledge for the job, helping them add value and know how to respond during interviews. By simplifying the process, we’re also contributing to the growth of the aviation industry.”

Non-Malay Students Are Returning

In the field of aircraft maintenance engineering, it’s rare to see students of Chinese descent. However, Abd Malek notes that the number of Chinese students at the college has been increasing. He mentions that in the 1960s and 1970s, aircraft maintenance engineers were predominantly Indian and Chinese, but later, more Malays entered the field.

“But now we’re starting to see the second generation of non-Malay engineers or pilots also wanting to join the aviation industry. Among our students, about 20% to 30% are Indians or Chinese.”

He emphasizes that the aviation industry’s assessments and evaluations are not based on ethnicity. “Exams are exams, and passing is passing. We hope more people will join, even students from Sabah and Sarawak. Take advantage of this opportunity, and perhaps you can achieve success in this well-paying industry.”

Global Aviation Industry Soars Post Pandemic, But Faces Manpower Shortage 3

A Fresh Start: The Intake and Orientation for Air Ground Handling Technician & Cabin Crew Airline Services

Intake and Orientation for Air Ground Handling Technician & Cabin Crew Airline Services (8)
Intake and Orientation for Air Ground Handling Technician & Cabin Crew Airline Services (14)

The Aviation Dream Begins!

Every journey starts with a first step, and for the aspiring air ground handling technicians and cabin crew of tomorrow, the intake and orientation mark the beginning of a thrilling career in the aviation industry. Stepping into a career in aviation means entering a fast-paced, dynamic environment where precision, safety, and exceptional service are key. Let’s take a glimpse into the intake and orientation process for these exciting roles.

Our Training Technician Program is carefully structured to provide participants with a blend of theoretical and practical knowledge. We ensure that every trainee gains essential skills in a variety of technical areas, preparing them to meet industry demands.

But that’s not all! As part of the new intake, all trainees will undergo a 3-day orientation, designed to familiarize them with the program, its requirements, and the exciting opportunities ahead.

The orientation will take place over three days, packed with engaging activities that will help participants acclimate to the learning environment, meet fellow trainees, and receive important briefings.

Day 1: Welcoming the New Batch

On the first day, excitement and anticipation fill the air. New recruits, eager to make their mark in the industry, gather for registration and orientation.

The intake process starts with document verification, where all the necessary credentials, qualifications, and medical records are submitted. This step is crucial to ensure that candidates meet the stringent standards required by airlines and ground handling companies.

Once registered, the recruits are welcomed by the training coordinators and senior staff. They are introduced to the structure of the program, which typically spans several weeks. An overview of the different aspects of training – theoretical, practical, and on-field – is provided to give them a clear idea of what lies ahead.

An expert from the industry delivers a motivational talk, sharing insights into the aviation world. This session often includes trends, expectations, challenges, and the future of aviation, setting a professional tone for the journey ahead.

The first day also features ice-breaking sessions where the new recruits participate in team-building exercises. These activities encourage camaraderie and help build strong bonds among peers, which is essential in such a high-pressure and team-oriented environment.

Day 2: Orientation in Safety, Standards, and Service

The second day of orientation shifts to the nitty-gritty of the roles, emphasizing safety, standards, and service excellence – the three pillars of aviation.

Safety is paramount in aviation, and recruits are introduced to the stringent safety protocols that govern both ground handling and cabin crew services. The basics of airport safety regulations, aircraft handling procedures, and emergency response protocols are explained. Recruits learn how safety is the cornerstone of every task in aviation.

Ground handling technicians are given an in-depth introduction to the responsibilities they will shoulder. From baggage handling, aircraft marshalling, and ramp operations to ensuring that flights take off on time, every detail is crucial. Meanwhile, cabin crew recruits are oriented on their responsibilities, from ensuring passenger safety to providing world-class service.

A key component of cabin crew orientation is customer service. Airlines are known for their service standards, and recruits are trained on delivering hospitality with a smile. Practical tips on dealing with passengers, handling tough situations, and maintaining professionalism are highlighted.

Especially for cabin crew recruits, there is a focus on personal grooming and etiquette. Professionalism in appearance and behaviour is critical for both ground handling staff and cabin crew. Expert grooming consultants may offer practical lessons on appearance, dress codes, and the general demeanour expected in the aviation industry.

Day 3: Bowling Activities to Bond and Recharge

After two days of intensive orientation and learning, the third day is dedicated to a fun and light-hearted bowling activity. This day is all about fostering teamwork, unwinding, and building stronger relationships among the recruits.

Recruits are divided into teams, mixing ground handling technicians and cabin crew members, for a friendly bowling tournament. This not only serves as a great bonding experience but also enhances teamwork skills that are crucial in the aviation industry. Everyone gets to enjoy some healthy competition in a relaxed and fun environment.

While bowling may seem like a simple game, it requires collaboration, communication, and strategy—just like in aviation. The activity helps break down any lingering barriers and encourages recruits to cheer for each other, boosting morale and trust.

After the tournament, prizes and recognitions are awarded for individual and team performances. The highlight is not just winning but creating a sense of unity, where everyone celebrates each other’s efforts.

The day ends with informal mingling over snacks, allowing recruits to relax and network in a casual setting. Conversations flow easily, giving everyone a chance to reflect on the first two days and get to know their colleagues better.

New Intake for Training Technician Program: A Promising Start for Aspiring Technicians

New Intake for Training Technician Program (2)
New Intake for Training Technician Program (13)

We are thrilled to announce the new intake for our Training Technician Program, designed to equip young, aspiring individuals with the skills and knowledge needed to succeed in the world of technical expertise. If you’re passionate about hands-on learning and seeking a rewarding career in the technical field, this program is for you!

Our Training Technician Program is carefully structured to provide participants with a blend of theoretical and practical knowledge. We ensure that every trainee gains essential skills in a variety of technical areas, preparing them to meet industry demands.

But that’s not all! As part of the new intake, all trainees will undergo a 3-day orientation, designed to familiarize them with the program, its requirements, and the exciting opportunities ahead.

The orientation will take place over three days, packed with engaging activities that will help participants acclimate to the learning environment, meet fellow trainees, and receive important briefings.

Day 1: Welcome and Introduction

The first day of orientation will focus on welcoming new participants. There will be sessions where trainees meet the instructors and mentors, who will guide them throughout their journey. Trainees will also be introduced to the facilities, program structure, and the code of conduct expected during the training.

Day 2: Icebreakers and Team Building

The second day is all about fostering teamwork and collaboration. Trainees will participate in fun and engaging icebreaker activities designed to build camaraderie and teamwork skills. They will also engage in problem-solving tasks that mirror real-world technical challenges, encouraging critical thinking and creativity.

Day 3: Bowling and Fun

On the final day, we’ll wrap up the orientation with a fun and relaxing session of bowling! This friendly competition is a great way to unwind and strengthen bonds formed during the first two days. Teamwork, fun, and friendly rivalry will make this a memorable experience as we transition into the technical training portion of the program.

Entry Requirements

Our Training Technician Program is open to individuals who meet the following entry requirements:

  • Age: 18-23 years old
  • Academic Requirements:
    • Minimum SPM with at least a grade ‘C’ in Mathematics, Physics/Science, and English
    • Or, possession of a SKM certificate or a KV Diploma
  • Physical & Mental Health:
    • Trainees must be physically and mentally fit to engage in technical work.
    • Applicants must not be colour blind, as many technical tasks require precise colour identification.

These requirements ensure that participants have the basic knowledge, fitness, and capacity to thrive in a technical setting.

Why Join?

As a trainee in this program, you’ll have the opportunity to work with industry professionals, gain hands-on experience, and become part of a network of skilled technicians. Graduates from our program are well-prepared for employment in various industries, including manufacturing, aviation, automotive, and more.

We encourage all interested individuals who meet the entry requirements to apply. Don’t miss out on this opportunity to kickstart your career and develop skills that are in high demand across multiple industries.

Applications are now open! Join our Training Technician Program and take the first step towards a bright and fulfilling future.